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14/10/2026 21:51
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GREEN JOURNEY – TERMS & CONDITIONS

Applicable in the Philippines 

1. Program Name 

GREEN JOURNEY – DISCOVER THE GREEN JOURNEY 

2. Organizer 

GREEN SMART MOBILITY PHILIPPINES, INC. 

Hereinafter referred to as “Green GSM” or the “Organizer.” 

3. Scope of Application 

3.1. These Terms & Conditions (“Terms”) apply to Green GSM users in the Philippines who meet all eligibility requirements set out herein. 

3.2. Users in other countries are outside the scope of these Terms and shall be subject to the respective terms and conditions applicable in those countries. 

4. Program Period 

Start date: 14 October 2026 

End date: 31 December 2026 

Green GSM reserves the right to adjust, extend, shorten, suspend or terminate the Program during the Program Period, subject to applicable laws, requests or decisions of competent authorities, technical incidents, force majeure events, or other circumstances deemed necessary by Green GSM. 

Material changes will be communicated by Green GSM through appropriate channels to the extent required by applicable law. 

5. Eligibility 

5.1. Green GSM users in the Philippines who are at least 18 years old. 

5.2. Participants must have a valid Green GSM account and must not be subject to account suspension, restriction or termination under Green GSM’s applicable policies. 

5.3. Green GSM reserves the right to verify the validity of a participant’s account and eligibility throughout the Program. 

6. Program Content and Participation 

6.1. The Program provides information, introductory content and knowledge about Green GSM and the countries where Green GSM operates. 

6.2. At launch, the Program covers information about the following nine (09) countries: 

  • Vietnam; 
  • Laos; 
  • Indonesia; 
  • the Philippines; 
  • India; 
  • Kazakhstan; 
  • the Netherlands; 
  • Denmark; and 
  • the United States. 

6.3. Each country consists of four (04) content sections. 

6.4. Participants shall review the content of each section and answer all corresponding quiz questions as instructed in the Green GSM app. Correct answers are not required to complete a mission. 

6.5. Once all quiz questions for a country have been answered and the corresponding mission has been completed, the system will record one (01) “Stamp” for that country. 

6.6. Participants are not required to purchase any goods, use transportation services, or make any paid transaction in order to participate in the Program. 

6.7. The Program does not involve any lucky draw, random selection, lottery, or determination of Voucher entitlement based on chance. Voucher entitlement is determined based on the participant’s fulfillment of the applicable Program conditions and the Voucher issuance conditions set out in these Terms. 

7. Voucher Eligibility 

7.1. When the system records that the participant has collected the required number of Stamps in accordance with the Program rules, the participant shall be eligible to have their entitlement to one (01) Voucher determined, provided that the corresponding Voucher remains available and the participant satisfies all other applicable eligibility requirements under these Terms. 

7.2. Voucher details for the Philippines: 

  • Discount: 10% off the eligible fare; 
  • Maximum discount: PHP 50.00 per Voucher; 
  • Quantity: One (01) Voucher each time the participant fulfills the applicable Voucher eligibility conditions, subject to availability; 
  • Terms of use: As stated on the relevant Voucher and/or displayed in the Green GSM app; 
  • Validity period: As specified on the Voucher in the Green GSM app at the time of issuance; 
  • Applicable services and restrictions: As specified in the terms applicable to the relevant Voucher. Vouchers issued for other countries are subject to the terms, currencies and limitations applicable in those countries. 

7.3. Vouchers may not be redeemed for cash, refunded or exchanged for any other benefit, except as required by applicable law. 

7.4. Participants may complete missions in any country where Green GSM operates the Program, regardless of the country in which their Green GSM account is registered or their nationality. 

Upon completing the applicable mission and having the corresponding Stamp recorded by the system, the participant shall be eligible for the Voucher corresponding to that country, subject to the applicable Voucher eligibility conditions and Voucher availability. 

The Voucher may only be used in the country where the participant completed the relevant mission and in accordance with the applicable Voucher terms and conditions published by Green GSM. 

For example, a participant whose Green GSM account is registered in Vietnam may complete the mission in Indonesia and, upon having the Indonesia Stamp recorded, receive a Voucher applicable in Indonesia, subject to the applicable terms and conditions of the Indonesia Voucher. 

7.5. The number of Vouchers available under the Program is limited. Green GSM shall have full discretion to determine the number of Vouchers allocated to the Program and/or to each country, mission, phase or period. 

7.6. Vouchers shall be allocated to eligible participants based on the timestamp recorded by the Green GSM system (first come, first served) until the relevant allocated Voucher pool has been exhausted. 

7.7. A participant shall only be confirmed as entitled to a Voucher when the system records both: 

a) that the participant has fulfilled all applicable Program conditions; and 

b) that the corresponding Voucher remains available at the time the system records completion. 

The timestamp recorded by the Green GSM system shall be the official basis for determining the order of Voucher allocation. 

7.8. Completion of all Program conditions, including collection of the required number of Stamps, does not guarantee that a Voucher will remain available at the time the participant becomes eligible for the Voucher. 

7.9. Once the allocated quantity of a particular Voucher has been exhausted, Green GSM may stop issuing that Voucher, even if the Program Period has not ended. This does not affect Vouchers validly issued before the relevant allocation was exhausted. 

If the related content and quiz remain accessible after the relevant Voucher pool has been exhausted, participants may continue to explore the content and complete the mission. However, completion after exhaustion does not create an entitlement to a Voucher, cash payment or alternative benefit, unless additional Vouchers are made available under the applicable Program conditions or otherwise required by law. 

7.10. Once the relevant Voucher quantity has been exhausted, Green GSM will provide a notice through the app or Program interface as soon as reasonably practicable, so participants can see that the reward is no longer available. 

7.11. Green GSM reserves the right, at its sole discretion and to the extent permitted by applicable law, to add additional Vouchers or resume Voucher issuance after the initially allocated Voucher quantity has been exhausted. 

Any addition of Vouchers by Green GSM at any time shall not constitute an obligation to provide additional Vouchers of the same quantity, value or terms in the future. 

7.12. The remaining number of available Vouchers may change continuously throughout the Program Period. Green GSM does not guarantee that Vouchers will remain available until the end of the Program Period. 

8. Addition of New Countries 

8.1. Green GSM shall have full discretion to add or not add new countries to the Program during the Program Period. 

8.2. Each newly added country may be introduced as a new mission within the application. 

8.3. Upon completing the mission of a newly added country in accordance with the Program mechanism, the system will record one (01) additional Stamp corresponding to that country. 

8.4. Completion of the mission of each newly added country shall create eligibility for one (01) additional Voucher corresponding to that new country, subject to the mechanism, quantity, eligibility conditions and validity period announced by Green GSM at the time such country is added. 

8.5. A Voucher associated with a newly added country may only be used in the relevant country and subject to the applicable terms and conditions published by Green GSM. 

8.6. Green GSM reserves the right to determine the timing of addition, mission content, number of Stamps, Voucher type, Voucher quantity, Voucher value, eligibility conditions and Voucher usage conditions applicable to each newly added country. 

8.7. The addition of a new country shall not invalidate or cancel Stamps that have been validly recorded by the system before such addition, except where adjustment is necessary due to a system error, fraud, violation of these Terms, or a request from a competent authority. 

8.8. Green GSM reserves the right to modify, suspend or terminate the mission of any country included in the Program where deemed necessary in accordance with these Terms. 

9. Account and Participation Validity 

9.1. Each Green GSM account shall only be credited with Program progress associated with that account. 

9.2. Participants must not: 

  • use any unauthorized tools, software, scripts or methods to interfere with the application; 
  • exploit system errors to generate Stamps or Vouchers; 
  • use multiple accounts to obtain Vouchers in violation of the Program mechanism; 
  • provide false or misleading information; 
  • transfer, sell or exchange Stamps/Vouchers in violation of the applicable terms of use; or 
  • engage in any fraudulent, deceptive, abusive or other conduct that may affect the fairness, security or integrity of the Program. 

9.3. Green GSM reserves the right to inspect, verify and assess the validity of participation, account data, mission progress, Stamps and Vouchers. 

9.4. Green GSM reserves the right to reject, suspend, cancel or revoke Stamps and/or Vouchers if Green GSM determines, or has reasonable grounds to determine, that: 

  • the participant has violated these Terms; 
  • there are signs of fraud, deception or abuse of the Program; 
  • unauthorized tools, software, accounts or methods have been used; 
  • system errors or vulnerabilities have been exploited; 
  • multiple accounts have been used to gain an advantage or obtain Vouchers contrary to the Program mechanism; 
  • recorded data is abnormal or inaccurate; 
  • Stamps/Vouchers were generated due to a technical or system error; or 
  • any other conduct has occurred that Green GSM determines may affect the fairness, security or integrity of the Program. 

9.5. Green GSM’s determination regarding the validity of participation, Stamps or Vouchers shall be based on the available records and applicable Program conditions, subject to review of verified errors and any rights available to participants under applicable law. Participants may raise related concerns through the support channels described in Clause 14. 

10. Voucher Issuance 

Eligible Vouchers will be issued automatically to the participant’s Green GSM account or through another method notified in the Green GSM app. 

Expected issuance time: After the system confirms that the participant satisfies the applicable eligibility requirements and the relevant Voucher remains available. 

Green GSM may adjust the method or timing of issuance where reasonably necessary due to operational or technical issues or verification requirements, subject to applicable law. 

11. Green GSM’s Right to Modify, Suspend or Terminate the Program 

11.1. Green GSM reserves the right to modify, amend, suspend, extend, shorten or terminate all or part of the Program to the extent permitted by applicable law. 

11.2. Matters that Green GSM may modify include, without limitation: 

  • the Program Period; 
  • participating countries; 
  • mission content and mechanics; 
  • number and conditions of Stamps; 
  • number, type and value of Vouchers; 
  • Voucher eligibility and usage conditions; 
  • allocated Voucher quantities; 
  • Voucher issuance methods; 
  • Program interface and presentation; and 
  • other Program content and conditions. 

11.3. Green GSM may exercise the above rights where deemed necessary to: 

  • comply with requirements or decisions of competent authorities; 
  • ensure system security and stability; 
  • address technical incidents; 
  • prevent or address fraud or abuse; 
  • ensure fairness of the Program; 
  • respond to force majeure events; 
  • ensure compliance with applicable laws; or 
  • address operational, business or other legitimate reasons determined by Green GSM. 

11.4. Material changes directly affecting participants’ rights will be communicated by Green GSM through appropriate channels to the extent required by applicable law. 

12. System Data and Basis for Determining Entitlements 

12.1. Data recorded in Green GSM’s system shall constitute the official basis for determining: 

  • participation in the Program; 
  • participating account; 
  • mission completion time; 
  • number of Stamps; 
  • Voucher eligibility; 
  • Voucher status and availability; 
  • Voucher issuance time; and 
  • other benefits arising from the Program. 

12.2. If the information provided by a participant differs from data recorded in the Green GSM system, the system data will be used as the initial basis for assessment. Participants may submit supporting evidence through the official support channels, and Green GSM will review verified errors or other sufficient grounds for correction in accordance with applicable law. 

12.3. Green GSM reserves the right to review and determine how to handle circumstances not expressly addressed in these Terms, based on system data, the actual circumstances of the Program and applicable laws. 

13. Personal Data 

Green GSM may process personal data reasonably necessary to administer the Program, including data associated with the participant’s app account, mission progress, Stamps, Voucher eligibility and issuance, and information necessary to determine the participant’s country where relevant, for the following purposes: 

  • operating the Program; 
  • determining Voucher eligibility; 
  • issuing and managing Vouchers; 
  • handling complaints and disputes; 
  • preventing and detecting fraud and abuse; and 
  • fulfilling Green GSM’s legal obligations. 

Personal data will be processed in accordance with the Green GSM Data Privacy Policy made available through the app and applicable Philippine data privacy laws. 

Acceptance of these Terms does not constitute consent to receive marketing or advertising communications where separate consent is required by applicable law. 

14. Complaints 

14.1. Complaints relating to the Program may be submitted through Green GSM’s official customer support channels. Participants are encouraged to report concerns within thirty (30) days of the relevant incident, without prejudice to any longer periods or rights provided by applicable law. 

14.2. Green GSM will review system data and relevant information to handle complaints in accordance with Green GSM’s procedures and applicable laws. 

14.3. During the complaint resolution process, Green GSM may request the participant to provide information, documents or evidence necessary to verify the matter. 

15. Limitation of Liability 

To the extent permitted by applicable law, Green GSM shall not be liable for a participant’s inability to participate in the Program, complete a mission or receive a Voucher due to: 

  • the participant’s device; 
  • Internet connection or transmission issues; 
  • use of an incompatible application version; 
  • incidents involving third parties beyond Green GSM’s reasonable control; 
  • force majeure events; 
  • exhaustion of the allocated Voucher quantity; 
  • failure to satisfy the Program conditions; 
  • the participant’s violation or fraudulent conduct; or 
  • other circumstances not attributable to Green GSM’s fault under applicable law. 

To the extent permitted by applicable law, Green GSM shall have no obligation to compensate, replace or convert a Voucher into cash or another benefit where the participant fails to satisfy the applicable Voucher eligibility conditions or the relevant Voucher has been exhausted. 

16. Governing Law 

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. 

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect to the extent permitted by applicable law. 

17. Effectiveness 

By participating in Green Journey, the participant confirms that they have read, understood and agreed to these Terms. 

Program information displayed on the Green GSM application and official Green GSM announcements relating to the Program form part of the Program information and shall apply to the extent consistent with these Terms and applicable laws. 

Green GSM reserves the right to interpret and provide guidance on the application of these Terms in circumstances not expressly addressed herein, provided that such interpretation and guidance are consistent with the Program mechanism and applicable laws. 

18. Sub-Program: Welcome Voucher 

When a participant travels to another country where Green GSM operates the Program, the participant may be eligible for one (01) Welcome Voucher, subject to the eligibility requirements, allocated quantity, validity and usage conditions applicable in that country. 

Details of any applicable Welcome Voucher, including its benefits, validity period, usage conditions and restrictions, will be available in the “My Vouchers” section under “Account” in the Green GSM app. 

To determine the country in which a participant is located for the purposes of Welcome Voucher eligibility, Green GSM may use location data from the participant’s mobile device where location access is enabled, in accordance with the Green GSM Data Privacy Policy and applicable law. Participants may change or withdraw location permission through their device settings. Disabling access may affect automatic country detection and Welcome Voucher eligibility verification. 

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Company Email: support.ph@greensm.com
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